Employment Opportunities

Associate Research IT Professional

Apply now Job No: 502207
Work Type: Staff Full Time (1500 hours or greater)
Location: Dayton, OH
Category: Research Staff
Department: Help Desk - 250223
Pay Grade: P1 - Exempt
Advertised:
Applications close:

Position Summary:

UDRI is ranked first in the nation among all colleges and universities for sponsored materials research, according to the National Science Foundation. Join our team as a Associate Research IT Professional!

The Associate IT Research Professional provides support to a growing business and emerging IT infrastructure. Responsibilities include, but are not limited to providing IT support in the following areas:
• Respond to IT helpdesk tickets:
o Support local and remote users
o Install software on Windows
• Assist with employee IT infrastructure:
o Configure employee workstation/laptop configuration
o Configure employee accounts / active directory
• Assist with hardware and software procurement and inventory management
• Perform basic system and user administration tasks for Windows Server
• Troubleshoot, assemble, repair and configure Intel based workstations, servers and peripheral equipment

Minimum Qualifications:

• High School graduate plus four years of relevant experience (diverse, progressive administrative) and training, OR an associate degree plus two years of relevant experience and training, OR a Bachelor's and no previous experience required
• Two years of expertise in a windows desktop environment
• Must be able to work independently and have good customer interaction skills
• Strong written and oral communication skills
• Experience in providing helpdesk functions
• CompTIA Security+ certification or the ability to obtain this certification within one year of employment
• Due to the requirements of our research contracts with the U.S. federal government, candidates for this position must be a U.S. citizen
• A valid driver’s license and low risk driving record is required to be insurable by the University

Preferred Qualifications:

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

• 1+ years of Active Directory and Windows File Server expertise
• Experience in setup and management of imaging services for building out workstations for windows
• Experience supporting Linux systems

Special Instructions to Applicants: To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.
Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of age, race, color, national origin, religion, sex, sexual orientation or gender identity.

 

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